What information is required when contacting ESTTA for technical issues?

When reaching out to the Electronic System for Trademark Trials and Appeals (ESTTA) for technical issues, providing a detailed description of the problem is essential. This information allows the support team to understand the specific issue you are experiencing and quickly identify the cause. The more precise the description, the better the chances of resolving the problem efficiently.

While the other pieces of information listed—such as the full business name and address, copies of all filed forms, and names of officers—may be relevant in some contexts, they do not directly aid in troubleshooting technical difficulties. The primary objective when contacting technical support is to communicate the problem clearly, so that the support staff can devise an appropriate solution based on the details provided.